Steps to Pay Electricity Bills Online
  1. Citizen has to register in the portal.
  2. After successful registration, you must login into the site using the above userid and password.
  3. You should know your electricity service providers i.e CESU. You will get all the service provided to the citizen by Odishaonline Portal.
  4. You should go to the appropriate link as per the service provider. the bill provided by CESU.
    1. Consumer No
    2. Rebate Date
    3. An amount before due date
    4. An amount after due date
    5. Division like (BCCD-1,BCCD-2,CDD-1,CDD-2 etc)
    6. You should pay the entire amount once in a month
The Distribution Licensee in Odisha namely CESU is carrying out the business of distribution and Retail Supply of Electricity in their licensed areas comprising the following districts as detailed below.
Sl No Name Of Dist. Company Licensed Areas (Districts)
4 CESU Puri, Khurda, Nayagarh, Cuttack, Denkanal,
Jagatsinghpur, Angul, Kendrapara and some
part of Jajpur.
What to do if the Consumer Details / Bill Details are not found :
  • For CESU
    If Consumer details are not found, you cannot pay the bill. Then please email us at odishaonline@oesl.in or contact us at +91-674-2567606
  • If Consumer details are not found, you cannot pay bill. Then please email us at odishaonline@oesl.in or contact us at +91-674-2567606
For above Online Payment Through Visa/Master Debit Card, the card holder should have the following
    1. The 16 digit Debit card number in the debit card.
    2. The Expiry Date in MM/YYYY format displayed in the card.
    3. The CVV Number ( 3 digit code written on the back side of Visa/Master Debit Card)
    4. The Master Card Secure Code/Verified By Visa Password ( If citizen do not have, they can generate on-line while making payment)
  • You must keep the receipt as a proof of token. In the receipt Transaction Id is the reference no from OdishaOnline and Bank Reference no is reference no from bank.
  • You can check the transaction/payment in "My Transactions".
  • If You does not get a receipt but your debit/credit card is debited with the amount , then You can go to "My Transactions" and search the transaction and can take a duplicate receipt. Duplicate receipt can be obtained by clicking "Ref No" link. . But if your transaction shows in pending list of the transactions then you can check "verify from bank" link and can regenerate the receipt. For more queries or complaints , please write to us at:

    Customer Care
    Odisha e-Governance Services Limited,
    OCAC Building, N-1/7-D Acharya Vihar Square, Bhubaneswar-751013