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Welcome : Guest
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User Guide for Online Payment by Citizen
To avail the Online Services, Citizen has to Login by entering his Userid and Password.
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After login, the citizen can avail the services displayed in the list.
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Here the Citizen selects the Electricity bill payment for CESU.
User Guide for Online Payment by Citizen
CESU ELECTRICITY BILL PAYMENT
Select the Area code and enter the Service Customer no. as per the electricity bill from CESU and click on the search button to view the customer details.
Match the name of the customer and consumer no in the screen with CESU bill. If both matches then click on the Proceed button.
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WATER TAX BILL PAYMENT UNDER VARIOUS MUNICIPALITIES
You can select the Municiplaity from the List and click on the Go button to go to the Water tax bill payment under that Municipality.
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User Guide for Online Payment by Citizen
A citizen can pay twice in a month In CESU , but first payment should not be less than the current month bill as per physical bill.
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Enter the Phconsumer No,  and Press Search Button to view the Details of Bill which is fetched from the Concerned Municipality Application
A citizen can pay monthly(any time in the month) as well as annually(only in the month of april/may) for the water tax biil details showing in the screen.
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User Guide for Online Payment by Citizen
As per the bill,  enter amount before due date and amount after due date and click to validate button to Calculate the Final Bill amount to pay. YOu can pay more than the final amount there but not less than the current bill.
Also you can put your mobile no which is optional for SMS purposes only. Click on the Proceed button and then you will proceed to the online payment
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Here the System will automatically calculate the bill amount and will show you the final amount to be paid. You can change the final amount but can pay more than the current bill amount excluding the arrears. Any amount less than the current bill will not be accepted. Also you can put your mobile no which is option for SMS purposes only and click on the Paybill button to Pay online.
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User Guide for Online Payment by Citizen
Here the citizen will select payment mode either Netbanking or Debit/Credit Card.
All the Banks(Public and private sector) are available for Netbanking and no charges are leived.   Similarly all types of Debit and Credit cards(MasterCard, VISA, Rupay, maestro etc)are availbale for payment without any charges on the amount.
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User Guide for Online Payment by Citizen
After selecting the payment mode, click on the Proceed button. it will ask for confirmation and security warning that Page will navigate to the Payment Gatway Website.
Click on OK button to move to payment gateway.It will redirect to the payment gateway. If you want not to pay, click on Cancel button.
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User Guide for Online Payment by Citizen
You can pay according to your choice either Net banking, Credit Card and Debit Card.
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User Guide for Online Payment by Citizen
You can pay according to your choice for Debit Card.
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User Guide for Online Payment by Citizen
The citizen has to enter the details as per the payment gateway security norms, like after entering details of Net banking or card, it will ask for OTP for final confirmation. if the OTP matches then only it will go ahead for payment deduction otherwise it will show you a failure message.
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Click on the PayNow for payment
User Guide for Online Payment by Citizen
Now it will redirect  to Odishaonline portal for getting reciept.
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User Guide for Online Payment by Citizen
Citizen can click the "print" option to take print out of the reciept.
Odishaonline is not collecting any service charges from citizen for Bill payment services. Bank charges are also not levied from any citizen for the services in odishaonline.
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User Guide for Online Payment by Citizen
Click "My Transactions" to check the transactions details.Click Here to full view
  • Select payment  type  as  'Completed'  , if you want to generate duplicate reciept for any transaction
    click "Refrence No" link on the respective record.Click Here to full view

  • Select payment  type  as  'Pending'  , if any error occurs during payment process. Then click "Varify from Bank" link to verify the payment status at bank and regenrate the reciept if your transaction is successful at bank. Click Here to full view